OPERATIONS OFFICER

We are seeking a highly motivated and experienced Operations Officer to join our team on a permanent basis. The successful candidate will be responsible for managing the company’s daily operations, coordinating field teams to achieve targets, and resolving all IT-related challenges and feedback from the field. The ideal candidate must be between the ages of 25 to 30. This is an excellent opportunity to contribute to a dynamic and growing company.

Key Responsibilities:

  • Oversee and manage daily operations to ensure efficiency and productivity.
  • Coordinate and lead field teams to achieve set targets and deliver exceptional service.
  • Resolve IT-related challenges and provide technical support to field teams.
  • Monitor and analyze operational performance metrics to identify areas for improvement.
  • Develop and implement operational policies and procedures.
  • Ensure compliance with all company policies, safety regulations, and industry standards.
  • Handle feedback from field teams and implement solutions to enhance operations.
  • Collaborate with other departments to streamline processes and improve overall performance.
  • Prepare and present operational reports to management.

Qualifications:

  • Bachelor’s degree in Computer Science, Management Information Systems,
  • Operations Management, Business Administration, Logistics, or a related field.
  • Proven experience in operations management, preferably in the logistics or transportation industry.
  • Strong leadership and team management skills.
  • Excellent problem-solving and decision-making abilities.
  • Proficiency in operations management software and IT systems.
  • Exceptional communication and interpersonal skills.
  • Ability to work under pressure and manage multiple tasks simultaneously.

Preferred Qualifications:

    • Master’s degree in Computer Science, Management Information Systems, Business Administration, or a related field.
    • Additional certifications in operations management, logistics, or IT management.
    • Experience with process improvement methodologies such as Lean or Six Sigma.
    • Knowledge of local routes and logistics.

    Benefits:

    • Competitive salary
    • Performance-based incentives.
    • Opportunities for professional development and career advancement.

    How to Apply:

    Interested candidates are invited to submit their CV and a cover letter outlining their
    qualifications and experiences.

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